End User Licence Agreement (EULA)
This licence applies when you install or use a DUMO LOGISTIC app on a phone, tablet or computer, including the Android driver app. The app is licensed to you by the DUMO LOGISTIC team ("we", "us"), not sold. By installing or using it you agree to this licence and to our Terms of Use. If you do not agree, do not install or use the app.
Last updated 4 October 2026
1. Who may use the app
The app is for people whose company uses DUMO LOGISTIC, such as drivers, dispatchers and admins, with a login that their company gave them. Customers who only follow a tracking link do not need the app.
2. Your licence
We give you a personal, non-exclusive, non-transferable right to install and use the app on devices you own or control, only for your work with a company that uses DUMO LOGISTIC, for as long as that company's account is active and you have a login.
3. What you must not do
- copy, change, sell, rent or lend the app, or make it available to others;
- reverse-engineer, decompile or try to extract the source code, except where the law allows it;
- remove or hide any copyright, trademark or other notices;
- use the app to get around security, reach another company's data, or send false locations;
- use the app in a way that breaks the law or our Terms of Use.
4. Location and permissions
The driver app asks for your agreement before it shares your location. It shares your location only while a delivery is "On the way", and it can keep doing so in the background while that delivery runs, with a notification on your phone. You can stop it by completing the delivery or by turning off location permission in your phone settings. Our Privacy Policy explains what is collected and who sees it.
5. Updates
We may release updates to fix problems, improve security or add features. Some updates may be needed to keep using the app. This licence applies to every update unless the update comes with its own terms.
6. App stores
If you got the app from an app store such as Google Play, that store's rules also apply. The store is not responsible for the app or for support; we are. If anything in this licence conflicts with the store's required terms, the store's terms apply to that point.
7. Ownership
The app, its design, the DUMO LOGISTIC name and logo, and all related rights belong to us or our licensors. This licence gives you no rights to them except the right to use the app as described here.
8. No guarantee
The app is provided "as is". To the extent the law allows, we do not promise that it will always work without interruption or errors. Positions and arrival times depend on your phone, its GPS, the mobile network and services such as Google Maps.
9. Liability
Our liability is limited as set out in our Terms of Use. Nothing in this licence limits rights you have under consumer law that cannot be limited.
10. Ending this licence
This licence ends automatically if you break it, if your login is removed, or if your company stops using DUMO LOGISTIC. When it ends, stop using the app and delete it from your devices.
11. Law
This licence is governed by the laws of Malaysia, and the courts of Malaysia have jurisdiction.
12. Contact
the DUMO LOGISTIC team, Malaysia. Email: the contact details on our Contact page.
